Coaching and mentoring

For Senior Leaders and Managers

Life ring

Powerful one to one coaching and mentoring offers you the opportunity for:

  • Accelerated personal growth

  • Resolution of key issues and challenges

  • A very experienced sounding board

Our CXHP™ coaches are CX experts - so you don’t get the ‘what do you think’ method of coaching. Together we discuss, debate and brainstorm to establish the best practice way forward.

Receive direct, pragmatic support and expertise to build your CX plan, improve your service and sales performance and engage your employees - based on excellent experience and unique smart methodologies that are proven to be very successful.

Confidential and completely tailored, one to one direct coaching helps you to achieve increased performance and success to propel you to the next level quickly.

Internal Recruitment

Fast tracking your leaders

Running shoes

Often you know that if only you had the time, you could generate a great succession plan from within.

But all too often you have to recruit externally.

Our CXHP™ coaches support internal candidates to get them ready for the next step in their career with you.

We run an exciting and challenging programme which equips leaders with the knowledge, gravitas and skills to move up your CX career ladder.

You pinpoint the key development areas - and leave us to transform, equip and skill your future leaders.

We believe it is always a wise leader that has the courage to develop their own future leaders.

Food for thought... 

Could this be your next generation of leaders?

CXHP Mentor
  • Was Head of Operations NOW VP Customer Service & Sales

  • Was Senior Advisor NOW Regional Manager

  • Was TeleBusines Manager NOW Customer Service Director

  • Was Customer Service Manager NOW European Customer Service Director

  • Was New Business Manager NOW Director of Sales

  • Was Senior Customer Service Advisor NOW Head of Customer Service

  • Was Team Manager NOW Head of Sales Operations