Why is no one championing the service sector?

Why is no one championing the service sector?

The service sector continues to be the one bright spot in the UK economy. But rather than build on this to become a global leader in customer experience, the sector is still discussed in negative terms. Natalie Calvert says we need fewer naysayers and more service sector champions.

CAN YOUR TEAMS REPLICATE WORLD CLASS CUSTOMER SERVICE PERFORMANCE?

High performing customer teams deliver 73% greater performance. They underpin the world’s most successful brands and offer almost limitless competitive advantage. Is it possible for any organisation to replicate their performance? Natalie Calvert of CX High Performance explains.